Order & delivery
Due to the impact of the coronavirus and the mandates in place, your order will most likely be delayed. This delay is due to several factors, including travel restrictions, available staffing, and/or federal/state/local mandates. We're sorry for the inconvenience.
Yes! You can also fit a case for the iPhone 6+ on an iPhone 6S+, 7+ and 8+, and the case for the iPhone X also fits an iPhone XS.
Return & exchanges
You have the right to return one or several products for a refund within 14 days after receiving your order. The product should be in the same condition as when it was received. The product shall also be in their original containers with labels intact and protective stickers. Products purchased directly from our website has to be returned to our warehouse for a substitution to be made. The products can’t be exchanged at a retailer. A product can only be replaced with another product of equal or lesser amount. If you want to change to a product with a higher price, we ask you to return the initial order for a refund and place a separate order with the desired product. Please note that you need to pay the return cost when returning your order. If you wish to make an exchange, please state the product you wish to exchange to on the delivery note and we will send you the replacement as soon as we receive the return. Please note that we always refund you the amount that was paid for each product upon return. For instance, if you have bought a product with a discount code, we will refund you the amount you have paid.
Please return the product to the address below and include your order number.
Belgische Allee 52 + 54
Due to payment reasons, we cannot exchange your product for another product. Our apologies for the inconvenience. If you wish to return your order, please send it back to us and we will handle your return as soon as we receive it. Please note that you need to pay for the return cost.
Include the following return information on a note together with your return.
• Full name
• Order number
Belgische Allee 52 + 54 53842
Once your parcel has left our warehouse you will receive an email with a shipping confirmation. Depending on the shipping alternative you have selected, the parcel will be delivered to your home address or to your nearest pickup point. In the confirmation email, you will find all relevant information regarding your parcel and how to track it.
Please note that it might take up to 48 hours for your tracking number to be activated.
Thank you for your interest. Please contact our collaboration department at [email protected].
Be sure to include the following information:
1. Your first- and surname
2. Phone number
3. Email Address
4. All relevant information such as links to your social media pages, etc.
Your application will be processed directly by our collaboration department. They will review it and contact you as soon as possible.
For our Product Support please visit: http://support.adidascases.com/support/home